Refund policy

Return and Refund Policy

We want you to love your purchase. If you are not fully satisfied, you may return eligible items within 14 days of delivery.

Return Conditions:
• Items must be unused, unworn, and in original condition.
• All tags must be attached.
• Proof of purchase is required.

Non-Returnable Items:
• Final sale items
• Gift cards
• Customized or personalized products

Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. Approved refunds will be issued to the original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

To start a return, please contact us at: ayzeresabralieva4@gmail.com